書名:Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work 定價:602元 ISBN13:9780071630252 出版社:Mcgraw-Hill, Inc. 賣場名稱:禮筑外文書店 作者:FLAGG 規格:21cm*14cm (高/寬) 出版日:2009/11/27 品牌 : 禮筑 --------------------------------------------------------------------- #FLAGG #MCGRAW-HILL The essential guide for managers and professionals dealing with difficult workplace conversationsSurviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it’s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace. 注意事項: 1.本店只販售全新正品,絕不賣仿冒品,請安心購買。 2.賣場商品皆為現書在台,如庫存小於3本,可聊聊請小幫手先確認書況。 3.書籍在運送過程中較易有損傷,如介意者請勿下單。 4.開箱請全程錄影,確保雙方之權益。
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